HOW WE USE YOUR INFORMATION
We respect your personal privacy and will not use your personal information in any way that we would not accept ourselves. We have set out the following information about how we manage the personal information we do collect. If you have any comments or concerns regarding our privacy policy or our use of your information, please contact us.
1.WHO WE ARE
We are the Jade Screen Project (“Jade Screen”), a coalition of experienced practitioners and researchers of Chinese herbal medicine. We provide an online portal (“the Portal”) through which front-line workers in the COVID-19 pandemic can apply for consultation with a professional herbalist
2. OUR CONTACT DETAILS
If you have any queries about what we do with your information, or you have any other questions or request concerning your information (including if you want to exercise any of your rights under section 4 below) you can contact us by emailing us at:
contact@ jadescreen.co.uk
3. THE INFORMATION THAT WE MAY HOLD
We hold the following different types of personal information
PERSONAL IDENTIFYING INFORMATION
The type of information we hold | 1) Name and contact details – so we know who inquirers are and how to contact them 2) The reason for contacting Jade Screen 3) Medical information – so that we can process the inquiry appropriately |
Why we hold it | 1) We hold this information so that we can handle each request for assistance individually 2) We may then keep this information for our records and for analytics |
Why we are allowed to use the information | 1) Consent – we do not obtain information unless the inquirer has consented to share their information |
Who we will share the information with | 1) we will share information with members of the Jade Screen coalition 2) IT hosting company: We use a company called SiteGround that provides us with IT services such as hosting, database and file storage |
How long we will hold the information for | We will keep the information for 2 years from the date it is supplied |
How we obtain the information | The information is supplied by inquirers via our website form |
4. YOUR RIGHTS
If we hold information about you then you have the following rights in respect of our use of that information:
1.A right of access to your information and to details about how we use your information
2. A right to rectification of inaccurate information
3. A right to have information erased (a right to be forgotten)
4. A right to restrict the use we can make of your information
5. A right to information portability
6. A right to object to the processing of your information
To exercise any of these rights contact either us or our data protection officer using the contact details in section 2 above.
We will comply with any of these rights as soon as possible.
We will not charge for any request unless it is manifestly unfounded or excessive (for example because it is repetitive). If a request is manifestly unfounded or excessive then we will either charge our reasonable administrative costs to comply with it, or we tell you that we are not going to comply because it is manifestly unfounded or excessive.
5. COMPLAINTS
Our use of information is regulated by the Information Commissioner. If you would like to complain about us, you can contact the Information Commissioner on 0303 123 1113. More information about your rights to complain can be found at https://ico.org.uk